Good morning, Dr. Chen
2 critical results require your review and patient notification. Results from LifeLabs received this morning.
3 intake forms sent this week — 1 still pending patient completion. Appointment is March 25.
MTD Revenue
$94.2K
↑ 18% vs last month
Today
14
2 telehealth · 12 in-person
Avg Ticket
$342
↑ 6% vs last mo
Retention
91%
↑ 4 pts
No-Shows
3.8%
↓ from 22% pre-Grove
Today's Schedule — 14 Appointments
Revenue — Last 12 Months
Pending Results 2 NEW
Schedule
All Providers
● Dr. A. Chen
● RN Sarah M.
● LE Jessica T.
⏳ Waitlist: 4 patients queued
✦ Auto-fill: ON
Patients
🔍
All
Recent visits
Flagged
Members
Test Results
📎
Drag & drop results here
PDF, JPEG, PNG, DICOM · Auto-linked to patient file · Flagged for abnormals automatically
Billing & Grove Pay
Total Collected MTD
$88.4K
↑ 14%
Outstanding
$12.8K
8 unpaid invoices
Membership MRR
$18.2K
↑ 22%
Grove Pay Vol.
$71.6K
2.2% = $1,575 fee
Recent Invoices
All
Paid
Outstanding
Secure Messages
Forms
Form Templates
Recently Sent
Analytics
Revenue
$94.2K
↑ 18%
New Patients
34
↑ 12%
Return Rate
91%
↑ 4 pts
Capacity
78%
Target: 85%
Revenue by Service Line
Revenue by Provider
Commerce
Active Memberships
142
↑ 18 this month
Membership MRR
$18.2K
↑ 22%
Packages Sold MTD
28
$14.8K revenue
Active Memberships
| Tier | Members | Price | MRR | Status |
|---|---|---|---|---|
| Glow Monthly | 68 | $99/mo | $6,732 | Active |
| Luminous Annual | 41 | $999/yr | $3,413 | Active |
| VIP Signature | 33 | $249/mo | $8,217 | Premium |
Treatment Packages
| Package | Sold | Revenue | Used |
|---|---|---|---|
| Botox 3-Pack | 12 | $4,800 | 62% |
| Filler Starter | 8 | $6,400 | 41% |
| Laser 5-Series | 8 | $3,600 | 30% |
Marketing Automation
| Campaign | Type | Trigger | Sent | Open Rate | Conversions | Status |
|---|---|---|---|---|---|---|
| 6-Month Recall | 6 months since last visit | 284 | 68% | 41 (14.4%) | Active | |
| Birthday Message | Email + SMS | Patient birthday | 48 | 82% | 12 (25%) | Active |
| Google Review Request | SMS | 24h post-visit | 312 | — | 89 reviews (28.5%) | Active |
| No-Show Recovery | 2h after missed appt | 23 | 61% | 9 rebooked (39%) | Active | |
| Membership Winback | Lapsed membership | 18 | 44% | 4 reactivated (22%) | Draft |
Reviews
Google Rating
4.8★
312 total reviews
Requests Sent MTD
312
28.5% conversion
New Reviews MTD
89
↑ 34%
Negative Intercepted
3
Resolved internally
Review dashboard
Full review management, response templates, and sentiment analysis coming in the next release.
Patient Portal
Patient portal management
Invite patients, manage access, and view the portal as they see it. Click "Open Patient Portal" to preview.
Settings
Practice Info
Practice Name
Country
Specialty
Compliance & Legal
PIPEDA Compliance✓ Active
Business Associate Agreement✓ Signed
256-bit Encryption✓ Active
Results require release✓ ON
Session timeout15 min
MFA for providersNot enabled