The complete guide to switching
your practice to Grove.
Every question a practitioner asks before switching practice management software — answered honestly. If something is missing, ask us directly and we will answer.
Switching to Grove
Grove is the all-in-one practice platform for private clinics: medical aesthetics, counselling and psychology, and wellness. Scheduling, charts, payments, intake, memberships, telehealth and a secure patient portal, all in one place. It is built for clinics in the United States, Canada, the United Kingdom and Australia.
Yes. We will help you switch. You can import your own data for free with self-serve import. Or you can hire us for white-glove migration and we bring your data over for you. Either way, a person from Grove stays with you through the process and reviews everything with you before you go live.
Sign up, choose your plan, and tell us which system you use today. Your 7-day free trial starts right away, and our team reaches out to plan your move.
Which systems you can move from
Jane App, OSCAR EMR, SimplePractice, Kareo / Tebra, Practice Fusion and others. If your system can export your data, we can usually bring it in. If you do not see your system here, ask us.
Usually, yes. Send us a note with the name of your system and we will tell you plainly what we can and cannot bring across before you commit to anything.
What moves and how it is checked
It depends on what your current system lets you export. It typically includes patient details, appointments, clinical notes, documents and billing history. We confirm the exact list with you before we start, so there are no surprises.
Before go-live we compare what came out of your old system with what went into Grove and walk through it with you. You approve the result before your clinic starts working in Grove.
No. Keep your current system running until you have reviewed your data in Grove and you are happy with it.
Yes. Data export is included on every plan. Your data is yours.
Security and privacy
Grove is built to support HIPAA (US), PIPEDA (Canada), UK GDPR and the Australian Privacy Act, with AES-256 encryption, audit logs, role-based access and a Business Associate Agreement available. Grove provides the tools and safeguards. Each clinic remains responsible for its own compliance and for how it uses them.
Yes. You accept the Business Associate Agreement as part of sign-up, together with the Terms of Service and Privacy Policy. You can read it here: Business Associate Agreement.
Your export is transferred over an encrypted connection and handled only by the Grove team members working on your migration.
Pricing and billing
Self-serve import is free. White-glove migration is a paid service: you hire us and our team brings your data over for you. See the migration page for current options.
Plans scale with the size of your clinic, and every plan includes a 7-day free trial with no setup fees. See current pricing on our pricing page.
Yes. A card is required to start the 7-day trial. You are not charged until the trial ends, and you can cancel before then.
You keep full access until the end of the period you have paid for. After that, your account is closed to new activity until you resubscribe.
If you take patient payments through Grove Pay, you pay Stripe's standard rates plus 0.5%. There is no fee if you do not use Grove Pay.
Help along the way
Yes. Setup help is part of getting started, and we walk your team through the parts of Grove they will use every day.
A person. Use the Contact Grove button in your dashboard or email us, and a member of the Grove team will answer.
Please do. Our public roadmap shows what we are building, and you can vote on what matters most to your clinic.
Something missing from this FAQ?
Ask us anything — migration, compliance, features, pricing, or anything else about switching your practice to Grove.